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ConsumerWatch: Stores Requiring ID, Tracking To Prevent Repeated Returns (Video)

ConsumerWatch: Stores Requiring ID, Tracking To Prevent Repeated Returns (Video)

(CBS 5)
November 20, 2012 6:02 PM

SAN FRANCISCO (CBS 5) – When you make a return this holiday season you may have to hand over more than just your receipt, as retailers try to prevent repeated returns.

“I was required to provide them a copy of my driver’s license, where they actually took the information and scanned it into their database,” said a shopper who asked to be identified only as Leslie.

Read more: http://sanfrancisco.cbslocal.com/2012/11/20/consumerwatch-st...