Business serves customers efficiently because of the feedback provided by profit and loss. A government gets no profit or loss, it obtains revenue by taxation (or fraud, which is merely a substitute for extortion). A government bureaucrat, unlike a private business, deosn't risk HIS money in a venture, he risks YOURS! All of the incentives and opportunities which give the free market its character of wonderful progress, innovation, and opportunity work in reverse, and the closer business and government become, the more perverse and counterproductive (if the standard is peoples' well being) all incentives and opportunites become!
As was understood from at least the time of Adam Smith, with elucidation and refinement by e.g. Bastiat, deMolinari, Mencken, Flynn, Nock, von Mises, Friedman, Kolko, Domhoff, Rothbard et al, Business never wanted a government that would leave free enterprise alone, they want--and were determined to get at all costs--a government that they could EXPLOIT to the detriment of everyone else!
I believe that it was Albert Jay Nock who observed "Business would rather see the country blow up then to endure a real free market".
This observation is even more true today than it was when Nock made it! Can anybody spell Goldman-Sachs, Haliburton, or Monsanto?
"The worst thing that can happen to a good cause is not to be attacked successfully, it is to be defended badly". F. Bastiat
"First they ignore you, then they laugh at you, finally they attack you, and then you win"! Mohandas Gandhi
What does that have to do with Massie's interview?
Massie was introduced as a businessman comes to Washington. There is a common misperception among people, both advocates and critics of the business community that
1) Government can somehow be run "like a business", with the advantages and efficiency of business management along with concern over the "public interest" that government supposedly does so well.
2) That businessmen, as a group,somehow reperesent free market capitalism better than people in other occupations or professions.
Neither is necessarily true, and both are often false.
As Adam Smith observed, "Businessmen rarely get together except in a conspiracy against the public good..." and Rothbard called the State, "a gang of thieves writ large..."
(A) Businessman getting together with government? You take it from there!