Good Explanation on exactly what the NSA is doingSubmitted by raymcgill on Thu, 06/13/2013 - 12:31
One of the heros of the internet, Steve Gibson has figured it out and explains it well.
When the NSA says they have direct access to Google (etc) servers, they are misdirecting you. Google (etc) are correct when they state they have not provided access. The NSA has wiretapped the entire internet backbone and gets all traffic (BTW, most phone is now routed over IP too).