Meet CGI Federal, the company behind the botched launch of HealthCare.govSubmitted by emalvini on Fri, 10/25/2013 - 19:21
Meet CGI Federal, the company behind the botched launch of HealthCare.gov
By Lydia DePillis, Published: October 16 at 12:52
Over the past few weeks, if you've been paying attention at all to the unfolding disaster of people trying and failing to sign up for Obamacare online, one name keeps coming up: CGI Federal, the IT contractor that has orchestrated most of the Healthcare.gov Web site. By most accounts, it's been a complete train wreck, for reasons both technical and bureaucratic. Here's what you need to know about the company at the center of it all.
What is CGI Federal?
Serge Godin, now a billionaire. (CGI Group)
CGI Federal is a wholly owned subsidiary of the Canadian firm CGI Group, which was founded in Quebec City in 1976 by a pair or 26-year-olds named Serge Godin and Andre Imbeau. (CGI stands for "Conseillers en Gestion et Informatique" in French, which roughly translates to "Information Systems and Management Consultants"). Growing through scores of acquisitions, and providing outsourced IT services to massive companies such as Bell Canada and Quebec's provincial pension plan, CGI's business model depends on embedding itself deeply within an institution.
"The ultimate aim is to establish relations so intimate with the client that decoupling becomes almost impossible," read one profile of the company.