Liberty or Mayhem III - Sink Citi

I've had a credit card through Citi since 1991. I don't use it (or any other credit cards) much anymore, but last month when I was laid off I put a bill on the card due to a temporary cash flow problem. When the bill came, I wrote a check and paid it, same as always. A few days ago I got another bill from them, a late fee and "finance charge" for $30. It seems the original bill was due the 17th, I mailed my payment on the 13th, and somehow it didn't post until the 20th.

Long story short, I called up Citi and said I thought it was absurd for them to charge me due to the ineptness of the post office. The chirpy woman on the line gave me a load about not being able to waive the fee until I finally got very pissed and said I wouldn't use the card again. Just as I was ready to bust out how I've already paid, via taxes, plenty of money to bail out her damn company, she put me on hold, came back a moment later and said the charge would be removed.

These people are chiselers. I don't like to get upset at poor customer service shlubs, but the gall of charging me $30 for no reason and then being unhelpful dicks when I kindly ask them to not rip me off really set me off.

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