Comment: You still get the face to face interaction. Now, instead of the

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In reply to comment: Not a bad plan. JC Penny is (see in situ)

You still get the face to face interaction. Now, instead of the

limited supply of clerks tied to a register and occasionally being on the sales floor, their main duty will be to assist you on the sales floor and occasionally handle a checkout problem.

JC Penny might be my new favorite store.