the vast majority of people in these neighborhoods are NOT like this lady.
the vast majority of houses in these neighborhoods are two-story. Very simple to move clothes, food, people, etc. upstairs. They had DAYS to get this done. Stupid people do stupid things and no amount of government, or neighborly help, can do much about that.
People were told to expect the worse and, to be safe, get out. Many chose not to, took the risk, and paid for it. I have limited sympathy for them.
Next time it will be....exactly the same.