I found this fascinating, but I was working with some folks who were looking into outsourcing a lot of the non-hands on jobs overseas. Essentially when you placed your order at the drive through or kiosk, the agent would be a low cost worker from India taking the order remotely. You could do this with the order kiosks in store too.
Then the local employees would prepare and deliver food. And do the cleaning and what not.
Currently consuming: Gatto: "Underground history of education..", FDR; Wii U; NEP Football
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