Comment: Can you reply back with your

(See in situ)


Can you reply back with your

Operating System and Browser (including browser version)?

Example:

OS (Operating System): Windows 7 64bit
Browser: Chrome Version 23.0.1271.97 m

I'm not a DP technician, so I can't really decipher the issue from their end, but if you have differences from my several setups which include various OS's and Browsers, I'm sure I can help you out.