Would it be possible to implement a user vote system to temporarily ban (maybe 24 or 72 hours) trouble makers?
This would allow the chat to remain open without having moderators come in all the time.
Or maybe people need to be educated on the "Block user" link provided when you hover over a users' profile in chat.
I think most people don't use it, but the ones that do have been dedicated to it for a long time.
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