Comment: There is no local branch. My

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There is no local branch. My

There is no local branch. My loan has been sold twice, so this is not the original loan holder. This is one of the "too big to fail" banks and I have no way to communicate other than phone or mail.
One person told me I am in a bankruptcy (I am not) Then said it was late fees and an inspection fee, all of which I had paid in the Feb payment.
Then it was a creditor's fee, which couldn't be explained and I was in collections... The list goes on and on and no real explanation. I was supposed to have a written explanation in the mail no later than this past Friday. No explanation, just a new statement showing the money is gone.

Formerly rprevolutionist