Comment: I've found a tactic that works to get them to sit up and

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I've found a tactic that works to get them to sit up and

take serious notice. It works --

Warn the bank that you will call in a "Bank Examiner". Just those two words get them jumping through hoops.

http://en.wikipedia.org/wiki/Bank_examiner
....They evaluate the condition of recordkeeping, compliance with data entry and transaction regulations, and on the staff's ability to understand and follow relevant protocols. The bank examination process may include personal inspection of the facility and its physical records, as well as computer access to electronic records. Bank examiners usually work on-site, traveling to various institutions and branches as scheduled or as requested, although some work may also be done through remote access. The bank examiner is expected to be knowledgeable of financial management and accounting principles (particularly forensic accounting, as well as the relevant banking procedures and protocols....

Freedom is not: doing everything you want to.
Freedom is: not having to do what you don't want to do.
~ Joyce Meyer