In my local congressman's office (Ami Bera). It was unlike any call to any congressional office I have ever made. he was supportive, a local to where i live, very energized and gave me hope that we may actually get taken seriously.
I worked on the campaign video for Congressman Bera (video production is what I do) in 2010, when he ran and lost. The guy seems like a real person who means well, so its up to people in his district to clue him in on what's important. Lets see if my impression is at all correct.