I cancelled my service when my contract expired and between them shipping and me receiving the boxes to send my equipment back I went into labor at 32 weeks and ended up spending 4 weeks in the hospital 50 miles from home. They took like $500 from my account without ever so much as calling me. I got home with my 10 day old preemie, recovering from a c-section, and had to take care of all kinds of bills that had bounced plus lots of fees.
And they refused to do anything about it. They felt justified in their actions. I don't deal with them anymore.
Ron Paul convert from the Heart of Dixie