Category: Broadcast Message
We have been informed that a criminal group has announced plans to launch online attacks against a number of financial institutions, on September 11, 2013. The group intends to disrupt banking operations through a method known as denial-of-service (DoS) or distributed denial-of-service (DDoS). In these types of attacks, the target organization’s website or online banking site may be overwhelmed by a large volume of outside requests which slows down traffic so that legitimate customer requests cannot be addressed.
These types of attacks rarely compromise customer information. However, they can create a major inconvenience by making the targeted website or online banking site unavailable for a period of time. You may find that you are unable to access the Prosperity Bank website or log in to Online Banking should we become the focus of unusually high internet traffic.
While we do not anticipate a loss or reduction of service during this time, local Prosperity Bank associates are prepared to assist you. In the event you are unable to access your account through our website, please contact your local banking center for assistance with balance inquiries, wire transfers or ACH origination. Online bill payments could be delayed and you may wish to make other arrangements to process these payments.
We appreciate your business, and pledge to do everything in our power to provide you with safe, uninterrupted access to your accounts. If you have any questions, please contact your local Prosperity Banking Center.
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