Comment: Good point

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In reply to comment: To raise a point (see in situ)

Good point

I will remark however, that whenever you involve people in an "authoritative" position you get corruption, cronyism, and nepotism. Unfortunately you can't have 3-4 different water, sewage companies openly competing to improve efficiency and customer service.

I'm not sure how to remove the human element other than automating it all through either robotics and computers.