Comment: "Has not worked as well as it should", Really?

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"Has not worked as well as it should", Really?

Is that the closest to an apology someone high-up in the healthcare bureaucracy can officially say?

That is right up there with the Prez Press-secretary who was told not to talk about the existence of the drone program, even while it was openly known to exist internationally.

Find out just what any people will quietly submit to and you have the exact measure of the injustice and wrong which will be imposed on them. - Frederick Douglass